Senior Product Manager

Papara has been on a mission to create the best financial experience for its users. With over 20 million users, we are a leading fintech company based in Turkey. We provide fast, simple, affordable, and fun financial services. In short, we are the future of banking and finance.

We use design and technology to give our users the financial experience they deserve. Since we succeed nationally, we are now on a mission to bring our expertise to the global scale to make millions of transactions every day.

Papara offers you an opportunity to use the latest technologies to build scalable, high-performing financial services by using the latest technologies. You will work in a fast-paced environment and be part of a team that constantly develops and renews itself.

If you share that passion and believe in our mission, come and join us!

What You'll Do?

- Building product(s) with world-class customer experiences and understanding the full life cycle of a customer,

- Taking responsibility for KYC and onboarding processes within the Papara Core domain,

- Ensuring high engagement in the Design Team,

- Collaborate closely with the Customer Experience (CX) team to understand customer needs, improve customer journeys, and enhance the overall customer experience,

- Understanding and analyzing users' requirements and designing solutions by working collaboratively with the engineering team,

- Being responsible for the product features and contributing to the design, software development, and testing processes,

- Working on how users will find what they are looking for, creating content, and designing the usability layout to access information,

- Understanding the fintech market, competition, and user requirements in depth,

- Gathering user feedback in a meaningful and actionable way to enhance the product management process.

Who You Are?

- Bachelor's or master's degree (Computer Science or Engineering is a plus),

- 5+ years of experience in product management and involvement in the development of a digital product or service,

- Experience in KYC and onboarding projects is preferred,

- Knowledge of KYC/AML industry tools, portals, information sources, and vendor products is a plus,

- Strong new product design experience and a passionate approach to customer experiences,

- UI/UX principle knowledge with deep customer focus by understanding customers and analyzing data,

- Strong product intuition and deep user empathy, combined with self-motivation,

- Passionate about new technologies and new ideas,

- Strong analytical and strategic thinking and the ability to use data to make decisions,

- Ability to identify and resolve problems promptly,

- Familiarity with software development concepts and coding experience is a big plus,

- Excellent English communication skills, both written and verbal,

- Experience in financial service products or fintech is a plus.

How We Run?

• Excellent communication skills, sense of urgency, accountability, and ownership,
• Strong problem-solving and analytical skills,
• Strong collaboration skills, responsive to project needs and demands in a fast-changing environment,
• Passion for learning and continuous improvement,
• Ability to work in a team environment as a reliable, responsible, and self-motivated team player,
• The first seat in every meeting and interaction always belongs to the user.
• Take ownership of every issue we are a stakeholder in and look at events beyond our responsibilities.
• As we bring our ideas to life, we pay attention to the details, research, discuss, and finally act quickly.
• We don't get stuck with traditional methods and popular opinions; we invent Papara-style ways of doing business.

What We Offer?

• Market-competitive salary and pay-for-performance bonuses.

• Salary-based private pension plan with 3% company contribution.

• Transportation and meal allowance.

• We care about your professional development; you can use your learning budget on any platform.

• We care about you, private health & life insurance, a Gym in the office, HPV vaccine and free access to the Wellbees App.

• Free access to all Papara services, 10% cashback on Papara Card payments, and 20% cashback on bill payments via Papara. You can have a Metal Card for free.

• Technical equipment package that covers what you need. Internet allowance.

• Free platform memberships: Spotify, YouTube Premium, Netflix.

• Social activities: Happy Hours, Team Motivation Budget, Football Team, Sailing Team, Rowing Team, Cinema Club, Music Club, Travellers Club, Gastronomy Club etc.

• No politics; You will be a part of a team that focuses on productivity and success. You will have the opportunity to work in a dedicated team that cares about your development.

• We are against any form of discrimination. We believe that every individual has a unique personality.

• Green and pet-friendly campus, Basketball Court, Sleeping Room, and unlimited coffee.

We strive to make the hiring process the fastest and most convenient.

Come and join Papara!