Senior Software Engineer - Backend

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.

Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.

As part of the Outbound Campaigns team, you will be working on breaking down a monolith and building Five9’s next generation, cutting-edge Modern microservices platform. An ideal candidate for us is an experienced engineer who is passionate about building high performance scalable microservices with test driven development mindset and a brilliant problem solver and a creative self-starter.

Key Responsibilities:

• Be part of the Outbound Campaigns Team, focused on building the next generation enterprise campaigns management features in the public multi-cloud and hybrid-cloud solutions.
• Lead the design, development, and implementation of microservices.
• Architect scalable and reliable solutions to meet business requirements and work closely with architects to get reviews and present our approach.
• Lead by example in implementing best practices, code reviews, and unit testing.
• Contribute to the development of reusable components, libraries, and frameworks to improve development efficiency and code quality.
• Identify technical debt and propose and implement solutions for improvement.
• Stay updated on emerging technologies and best practices in software engineering.
• Collaborate with cross-functional teams like Product, Quality, Ops and other development teams to drive technical initiatives forward

Requirements:

• Bachelor's degree in Computer Science, Engineering, or related field (Master's degree preferred).
• 9 + years of technical experience.
• Proven track record of designing and implementing complex systems at scale.
• Senior level development experience in Java programming languages, Spring and Springboot frameworks.
• Strong Hands-on experience with Kubernetes, CI/CD tools like GitLab.
• Good knowledge of Elastic and strong experience with database design (both Sql and NoSQL).
• Good knowledge of public cloud infrastructures (GCP - Preferred).
• Strong problem-solving skills and ability to think strategically.
• Excellent communication and collaboration skills.
• Leadership experience and ability to mentor and guide junior engineers.
• Ability to thrive in a fast-paced and dynamic environment.
• You understand what it takes to run mission critical software in production.
• This position requires the ability to be on-call.

Benefits:

• Five9 Shares
• Bonus Scheme
• 10% Flexi Benefit
• Meal Allowance
• Medical Insurance
• Life Insurance
• 25 day Annual Leave + Public Holidays

#LI-RM1 #LI-Hybrid

Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.

Our headquarters are located in the San Francisco Bay Area with global hubs in the United Kingdom, Germany, Philippines, Portugal, and Australia.

View our privacy policy, including our privacy notice to California residents here: [https://www.five9.com/pt-pt/legal>.

Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.