Italian Speaking Customer Service Representative

Patrique Mercier Recruitment is excited to offer a fantastic opportunity for Italian Speaking Customer Service professionals to join a vibrant team in sunny Greece. This role promises not just a job, but an experience filled with the warmth of the Greek culture and landscape.

As an Italian Speaking Customer Service representative, you will be responsible for delivering outstanding support to Italian-speaking customers. Your responsibilities will include assisting with inquiries, resolving issues, and ensuring top-notch customer satisfaction via various communication channels.

Joining our client's team means becoming part of a dynamic, multicultural work environment where you can enhance your language skills and develop your customer service expertise all while enjoying the beautiful Mediterranean setting.

Responsibilities

• Assist Italian-speaking customers with their inquiries and provide effective solutions
• Deliver exceptional customer service through phone, email, and chat
• Efficiently address and resolve customer complaints in a professional manner
• Maintain accurate records of customer interactions and transactions
• Collaborate with team members to meet customer satisfaction targets
• Stay informed about company products, services, and policies
• Follow established procedures and adhere to quality standards

Requirements

• Fluency in Italian and English, both written and spoken
• Previous customer service experience is a plus
• Excellent communication skills, both verbal and written
• Strong problem-solving skills and a customer-oriented approach
• Ability to multitask and work effectively in a fast-paced environment
• Attention to detail and a commitment to delivering exceptional service
• Proficiency in using computer systems and software applications
• Passion for providing the best customer experience
• Valid European Passport or ID

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )