Customer Advisor

Join Patrique Mercier Recruitment as a Customer Advisor with Fluent German! This entry-level position offers the perfect opportunity to kickstart your career in customer service while enjoying the beautiful surroundings of Greece. Work in a dynamic call center environment where every day brings new challenges and the chance to make a real difference in customers' lives.

As a Customer Advisor, you will engage with German-speaking customers, addressing their inquiries, resolving issues, and providing product information. This role is ideal for individuals eager to grow within the company while enhancing their skills in a supportive and friendly atmosphere.

Responsibilities

• Provide high-quality customer service to German-speaking clients via phone calls
• Handle inquiries, complaints, and requests efficiently and courteously
• Offer accurate information about the company's products and services
• Record and manage customer interactions in the system
• Work collaboratively with team members to enhance overall customer experience
• Participate in training programs to develop skills and product knowledge
• Meet performance targets and contribute to the team's success

Requirements

• Fluency in German and English is essential
• Strong verbal communication skills
• A positive attitude and willingness to learn
• Ability to handle customer interactions with patience and professionalism
• Basic computer skills and familiarity with call center technology
• Previous experience in customer service is a plus, but not required
• Looking for an entry-level position with growth potential
• Must be eligible to work in Greece

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )