Solutions Architect

PURPOSE

This person is responsible for the overall design of the application and mapping the business requirements to systems/technical requirements. Provides technical guidance to the business unit and assists account managers in pre-sales activities.

DUTIES AND RESPONSIBILITIES

• Supports sales productivity and deals with process flow by handling complex solutions.
• Reviews the current status of client technology processes while planning and modifying solution configurations to meet client requirements
• Proactively scopes the technical solution required to address customer requirements, assesses customers met and unmet needs, and recommends solutions that optimize value for both the customer and the company.
• Articulates technology and product positioning to both business and technical users
• Collaborates with sales, technical support, and service resources to ensure proposed deals include technical solutions that address customer pain points, and are appropriately supported by key customer technical decision-makers.
• Provides coaching and professional development to Engineers to enhance their solution strategy, technical acumen, and technical sales skills.
• Completes required training, development and certification objectives within the assigned time frame.
• Performs any other duties that may be assigned as needed.

QUALIFICATIONS

Minimum Education

Graduate of any four- or five-year collegiate course preferably in the field of Engineering or Information and Communication Technology

Minimum Experience/Training

• With at least 2 years of work experience as a Solutions Architect or 3 years as pre-sales engineer
• Extensive knowledge of LAN and WLAN infrastructure; preferably with CCNA certification
• Has a good understanding of cybersecurity concepts and measures
• Excellent ability to communicate technical information to lay persons, especially in management