Client Support & Operations Officer

FE fundinfo is a global leader in investment fund data and technology. We are proud of our vast, diverse, and highly skilled team, who help to make our industry Better Connected and Better Informed.

Operations is the largest function within FE fundinfo. With customer support and data teams housed here, we aim to deliver first class customer service and ensure a consistent level of data quality and integrity is provided to our customers. Supported by our Customer Support team, the operations function ensures our customers get the best possible experience from the products and services they receive.

Requirements

Your key responsibilities as a Client Support and Operation Officer will be :

• Run the data management processes in terms of data processing, controlling, dissemination, and client exception handling.
• Formulate, control, and disseminate clients’ funds' static data, encompassing MIFID II and PRIIPs regulatory reporting, and dynamic data.
• Liaise with clients during onboarding and in order to ensure issue resolution.
• Coordinate with platforms in order to establish connectivity and perform dissemination controls.
• Rectify errors and ensure remedial measures are...