Job Description:

The eB2B Salesforce Manager will manage and optimize our eB2B operations that use Salesforce as the primary eCommerce and Order Management system for multi segments.

This role will support global operations with 24 x 7 coverage through a 3rd Party Vendor, Product Managers and Product Owners, ensuring efficient order processing, customer satisfaction, operational excellence and contributing to product innovation and development. You will work closely with cross-functional teams to enhance our eB2B processes, drive continuous improvement, and support the growth of our business.

What are we looking for?

• Minimum of 5 years of experience in eB2B operations, order management, or a similar role within the CPG industry
• Experience working with Fujitsu (Glovia Order Management) and Salesforce (Commerce and Experience Cloud) solutions is highly preferred
• Effective communication and interpersonal skills
• Experience working in matrixed, multicultural and global organization
• Excellent analytical and problem-solving abilities
• Understanding of security principles and best practices, including data protection, access control, and vulnerability management. *...