Marketing Development Representative

Who are we?

Humanforce provides the market leading, employee-centred, intelligent, and compliant HCM suite for frontline and flexible workforces, offering highly configurable, best-in-one WFM, HR and Payroll - without compromise. Humanforce was founded in 2002 and has built strong foundations with our 2300-strong customer base and over 600,000 users across a wide range of industries, including aged care, childcare, hospitality, retail, local government and more. Today, we have offices across Australia, New Zealand, the Philippines and the United Kingdom.

Our vision is to make work easier and life better by focusing on the needs and fulfilment of frontline workers, and the efficiency and optimisation of businesses.
Humanforce solutions are designed to help clients drive engagement and productivity for their frontline workforce, with an intelligent, cloud-based platform for employers and managers, and a user-friendly mobile app, specifically designed for employees in their flow of work.

We are on a mission to deliver an exceptional employee experience for workforces by offering a compelling employee value proposition and great work effectiveness through connection, development and wellbeing while delivering intelligent manager automation to drive cost optimisation, increased productivity, and growth, and enhance compliance confidence for businesses as they adapt to evolving challenges and objectives.

Who you are

As our Marketing Development Representative (MDR), you will be a key driver in owning Humanforce’s inbound sales initiatives in the A/NZ region from lead identification and outreach to initial discovery and opportunity identification. This role will support the marketing team’s lead generation initiatives by contributing to the sales funnel, through thorough lead qualification, identification of client needs and business alignment.

If you are passionate about customers and driving results and are interested in building a career in sales and/or marketing, then this could be the role for you!

What you'll do

• Build strong relationships with the Sales team to learn more about the Humanforce platform, Ideal customer profile and qualification process.
• Building and maintaining extensive knowledge of how Humanforce solves workforce management, payroll, and HR challenges for our clients.
• Effective use of prospecting and CRM tools, including accuracy of administration / record keeping
• Maximise lead-to-opportunity conversion and in line with Humanforce targets and best practices.
• Supporting the marketing managers with their campaign planning, lead generation approach and follow up.
• Partner with Sales & Marketing to ensure campaigns are understood and planned for ahead of launch and be accountable for SLAs and bookings targets resulting from those campaigns.
• Strive for continuous learning and development on outreach, prospecting and discovery efforts across new business opportunities to ultimately hit and exceed targets.

What you’ll need

• Must understand the linkage between Marketing and Sales in a B2B environment (knowledge and/or interest in SaaS preferred)
• Excellent communication and interpersonal skills, both written and verbal
• Highly motivated to achieve individual targets through high activity levels and strong performance outcomes.
• Data-driven with strong analytical and critical reasoning skills that serve to hit targets.
• Ability to work effectively in a dynamic and fast-paced environment.
• Positive attitude, high energy, charismatic and strong work ethic
• Tertiary degree-qualified

Some ‘nice to haves’

• Basic sales experience in a B2B environment (SaaS preferred)[C5]

Our values

• We are bold
• We are all in
• We are customer obsessed
• We do what we say
• We are good humans

Our approach to flexibility

We are passionate about people making their own decisions about where and when they work. Our aim is to facilitate hybrid working (mix of in the office and from home) where possible to support our people to be effective, empowered, and productive to achieve both their career and personal goals. Because we recognise that working flexibly means different things to different people, flexible working exists in many forms.

Benefits

• A flexible working environment
• The opportunity to be part of a fast-growing tech company
• A focus on development with access to Go1 learning
• Paid parental leave and quarterly wellbeing days
• Employee talent referral scheme (know great people, be rewarded)
• A fun and friendly culture working with passionate and talented people
• A work environment where you can genuinely improve the world of work!

We are a diverse and dispersed organisation and are actively looking to grow our team with individuals from all diverse backgrounds. We encourage applicants from all backgrounds, cultures, ages, genders, neurodiversity, religions, sexual orientations, and experiences to apply.

We are a 2024 Circle Back Initiative Employer and commit to respond to every applicant.