Client Success Leader

RemoteSenior
🇺🇸 United States
Customer Success Manager
Customer success & support
 

The Client Success Leader role at Resultant is a Senior Leadership role with significant responsibilities and expectations. The Client Success Leader’s primary responsibility is to oversee the delivery of Resultant’s services and grow a segment of clients we do business with (book of business). The position is open to individuals who can perform at a high level Senior Consultant or above. The Client Success Leader currently reports to the VP of Private Sector – Data Services.

Beyond the Core expectations we have for all Resultant Consultants (Humble, Hungry, Smart), a Client Success Leader is expected to demonstrate or possess the following skills and attributes:

  • Lead by example
  • Constant learner
  • Possess a servant’s heart
  • Opportunistic/sales mindset
  • Technically proficient
  • Solutions Architect mindset
  • Ability to multitask
  • Aligned with Resultant’s mission, vision, and values
  • Willing to go the extra mile
  • Financial / Revenue management

Responsibilities:

The Client Success Leader is responsible for growing their book of business and ensuring delivery excellence. As such she/he is expected to lead and grow a group of client accounts and ensure their clients teams...

 

 

Resultant

Resultant

Resultant is a modern consulting firm that solves problems with clients through outcomes driven by data analytics, technology solutions, and digital transformation.

Consulting
Data Analytics
Technology

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