Head of Production & Quality Assurance

About the team:

Our Revenue Team is the driving force behind maximising profitability and ensuring our vintage and pre-loved goods stock is appealing and competitively priced. We thrive on data-driven insights and market trends to make informed decisions that boost our business growth. As a part of this dynamic team, you’ll be at the heart of our strategic efforts by leading a great team to even more success.

About the role:

As Head of Production, you will be at the forefront of driving our company’s revenue growth through effective production management. This pivotal role requires you to lead a talented team of production managers and our marketplace production teams & specialists, ensuring the efficient and high-quality output of listings. Your strategic insight and data-driven approach will help streamline processes, improve production quality, and align production strategies with business goals. This role offers the opportunity to make significant improvements, address challenges head-on, and implement innovative solutions to enhance team productivity and commercial viability.

Key goals and objectives:

• Achieve and exceed budgeted revenue targets through efficient production processes.
• Optimise the output of listings to maximise commercial revenue.
• Implement and refine production processes to enhance efficiency and quality.
• Motivate & drive your team to be able to deliver business objectives and revenue targets.
• Develop team members to move to the next level in their careers.

In your first three months you will:

• Assess current production processes and identify immediate areas for improvement.

• Begin building relationships with key team members and stakeholders.

• Establish short-term goals aligned with budgeted revenue targets.

In your first six months you will:

• Implement new production processes and reporting systems.
• Monitor and analyse production data to ensure targets are being met.
• Begin developing and delivering training programs to enhance team productivity.

In your first year you will:

• Consistently achieve or exceed budgeted revenue targets.
• Lead strategic initiatives to further optimise production quality and efficiency.
• Contribute to the strategic planning process with insights from production data.

Key responsibilities:

Revenue Delivery:

• Achieve and exceed the budgeted revenue targets through efficient production processes.
• Oversee the output of listings, ensuring they are optimised for commercial revenue.

Team Management:

• Lead and manage a team of production managers from various departments.
• Foster a motivating and dynamic work environment to drive team performance.
• Provide training and development to enhance team skills and productivity.

Monitoring and Interpretation:

• Monitor output volumes, quality, and results regularly.
• Interpret production data to identify areas of improvement and implement changes.
• Ensure all targets are met consistently across departments.

Process Implementation:

• Develop and implement production processes and reporting systems to streamline operations.
• Adapt existing processes to meet the evolving needs of the business.

Quality Control:

• Maintain high standards of quality in all production output.
• Ensure all listings are accurate, timely, compelling, and commercially viable.

Strategic Planning:

• Work closely with the Head of Revenue to align production strategies with overall business goals.

• Contribute to the strategic planning process with insights from production data.

Essential skills and experience:

• Proven experience in production management, particularly an interest in working with non-typical SKUs, re-commerce, vintage collectables, and antiques.
• Strong leadership skills with the ability to manage and motivate a diverse team.
• Exceptional analytical and interpretational skills, with a data-driven approach to decision-making.
• Demonstrated ability to implement change and improve processes.
• Excellent communication and interpersonal skills.
• Highly adaptable, dynamic, and driven to achieve targets.

_____________________________________________________

The Details:

• Location of Work:
  • Working on our sites, Vintage Cash Cow:
    • Overland Park, Morley, LS27 7JP.
• Salary: £40,000 to £50,000 depending on experience.
• Benefits:
  • 🚀 Be part of a rapidly growing company with so many opportunities to progress!
  • ☕️ Free lunch, tea, coffee and snacks every day
  • 🌴 25 days annual leave
  • 🚲 Cycle to work scheme
  • 🏥 Medicash
  • 🌎 2 Community/ Charity days per year
  • 💸 Uncapped Profit Share Scheme
  • 🧠 Oliva Mental Health
  • 👟 Monthly contribution towards your gym membership
  • 🎯 Regular socials and events

_____________________________________________________

At Vintage Cash Cow, we prioritise inclusivity and collaboration among departments to promote knowledge and expertise. We welcome individuals who value these principles and are ready to make a valuable contribution.

_____________________________________________________

About Vintage Cash Cow

There's an elephant in the boardroom. The unchecked consumption, constant growth and focus on 'buying new' is not an option in tomorrow's market. Companies around the world must stop their reliance on finite resources that can't keep coming out of the ground. Changing consumer behaviour is demanding companies change; less new, fewer short-life items, more reCommerce, more reuse, and more recycling. The cost-of-living crisis is catalysing and accelerating this change; it's simply cheaper to do the right thing.

You'll know that buying and selling old and vintage items isn't easy for most people, so we've set out to change that. Vintage Cash Cow is on a mission to become the leading brand for buying and selling all things vintage, valuable, and occasionally peculiar. By delivering unrivalled convenience and care with our fair, trustworthy and personal service, we believe we can own this space in the UK and overseas.

We aren't doing this entirely alone. We've raised VC investment from Dutch Founders Fund and Airbridge Equity Partners, including from the founders of WeTransfer, Just Eat Benelux and TreatWell. With their support and our unwavering commitment to changing the game for good globally, this role is an exciting opportunity to join a brand primed for lift-off.