Business-System Analyst

We are looking for you, if you:

• have a proven track record in analyzing business processes and system requirements,
• have an impeccable communication skills, enabling you to translate complex technical issues into understandable terms for stakeholders and to translate business requirements into technical specification,
• possess strong analytical skills with the ability to propose and implement solutions that improve business operations,
• have ability to quickly adapt to changing environments, tools, and software specifications,
• have experience in (internal) B2B environments to service multiple business units and help management to prioritize requests,
• are experienced with SQL and data analysis tools,
• are familiar with Agile methodologies and able to act as Product Owner/Squad Master,
• use process modeling tools and methodologies (BPMN/UML),
• are able to analyze software requirements and specifications to identify key areas for testing,
• are experienced in project management and mile stone planning,
• are familiar with various testing techniques such as exploratory testing, regression testing, use case testing, black-box and white-box testing approaches,
• are focused on quality and ability to anticipate potential issues before they occur,
• can work effectively in a team, support other team members, share knowledge and best practices.

You'll get extra points for:

• having experience in test automation tools (eg. Selenium/SoapUI) and performance/load testing tools (eg. JMeter/LoadRunner),
• having a background in finance or banking, particularly with fraud detection systems or decision engine systems,
• master's degree in Computer Science, Engineering, or a related field,
• having any of the following certificates: CBAP/CCBA/PMI-PBA/IIBA-AAC/ISTQB/CSTE.

Your responsibilities:

• understand and interpret business needs and translate them into system requirements,
• develop effective business solutions and ensure their alignment with the company's technological framework,
• perform thorough manual testing of the system to identify any bugs or issues,
• accurately document test results and report any defects or inconsistencies to DevOps,
• eork closely with DevOps to ensure that system functionalities meet business requirements,
• ensure that all analysis and testing activities are completed within the established timelines,
• actively participate in scrum ceremonies,
• maintain effective communication with all stakeholders, ensuring clarity and understanding of system requirements and functionalities.

English level: B1

Information about the squad:

By joining us, you will have the opportunity of crafting innovative solutions for customers in diverse countries. Our clientele includes various divisions of the ING Group, spanning countries such as the Netherlands, Germany, Spain, Italy, Poland and Romania. We are committed to continuous professional development and offer every team member the chance to expand their skills and pursue their interests in a dynamic and collaborative environment.

Our team operates within a Scrum framework. We're looking forward to your unique perspective as our new Business-System Analyst. Is this the challenge you've been looking for? Apply now!

The role naming convention in the global ING job architecture will be “Engineer III”.