IT Account Manager

AlWatania Information Systems is a trusted provider of technology solutions, and we are currently seeking an IT Account Manager to join our team. As an IT Account Manager at AlWatania, you will be responsible for building and maintaining relationships with our clients and ensuring their satisfaction with our products and services. You will serve as the main point of contact for clients, understanding their business needs, and collaborating with internal teams to deliver customized IT solutions. Your strong interpersonal skills and strategic mindset will drive customer success and contribute to the growth of AlWatania Information Systems.

Responsibilities

• Develop and nurture strong relationships with key stakeholders and decision-makers within client organizations.
• Understand clients' business objectives and challenges, and align our products and services to meet their needs.
• Collaborate with internal teams to develop customized IT solutions that address clients' requirements.
• Present and demonstrate our products and solutions to clients, highlighting their value and benefits.
• Manage the entire sales cycle, from prospecting and qualifying leads to closing new deals.
• Prepare and deliver persuasive proposals, quotes, and sales presentations.
• Track and report on sales activities, pipeline, and revenue forecasts.
• Stay current with industry trends, market conditions, and competitor offerings.

Requirements

• Bachelor's degree in Business Administration, Information Technology, or a related field.
• 2 or more years of experience in IT account management or sales.
• Proven track record of achieving sales targets and driving revenue growth.
• Strong understanding of IT solutions and services, with the ability to articulate their value to clients.
• Excellent communication, negotiation, and presentation skills.
• Ability to build and maintain client relationships, ensuring their satisfaction and loyalty.
• Strategic mindset, with the ability to identify opportunities for upselling and cross-selling.
• Self-motivated and target-driven, with a strong sense of ownership and accountability.
• Proficiency in CRM software and Microsoft Office suite.

Benefits

• Learning Plan
• Flexible working hours
• Other Internal Benefits