Danish Customer Support Specialist

Patrique Mercier Recruitment is currently hiring a Danish Customer Support Specialist to work remotely in Greece. This is an exciting opportunity to join a reputable company and provide excellent customer support to Danish-speaking clients.

As a Danish Customer Support Specialist, you will be responsible for assisting clients with inquiries, resolving issues, and providing guidance on products and services. You will play a crucial role in ensuring customer satisfaction and maintaining strong client relationships.

Our client is dedicated to delivering exceptional customer support and offers a collaborative work environment. This remote position allows you to work from the comfort of your own home in Greece while still being an integral part of the company's customer support team.

Responsibilities

• Respond promptly to Danish-speaking client inquiries via email, chat, or phone
• Provide accurate and helpful information on products and services
• Assist in resolving client concerns or complaints
• Maintain a high level of professionalism and customer service
• Collaborate with team members and internal departments to ensure timely and effective solutions
• Document and update client interactions and transactions
• Stay updated on product knowledge and company policies
• Adhere to established procedures and guidelines
• Meet or exceed performance targets and metrics

Requirements

• Fluency in Danish and English, both written and spoken
• Prior experience in customer support or a related field
• Excellent communication and interpersonal skills
• Strong problem-solving and decision-making abilities
• Ability to handle multiple tasks and prioritize effectively
• Proficiency in using computer systems and customer support tools
• Self-motivated and able to work independently
• Reliable internet connection and a quiet workspace
• Flexibility for working shifts, including weekends and public holidays
• Positive attitude and willingness to learn

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )