Customer Support Specialist

At Mellifera we develop innovative IT solutions for Payment Service Providers (PSPs), Electronic Money Institutions (EMIs), and neobanking platforms in the European Union and the United Kingdom. Our team combines deep industry knowledge with cutting-edge technologies to ensure seamless operation of payment systems and compliance with regulatory standards. Our flagship products include multifunctional payment gateways and AI-driven compliance platforms, supporting global expansion and digital transformation in financial services.

Your impact:

You will be involved in creating a secure and efficient digital system that facilitates online transactions by connecting e-commerce websites or mobile applications with financial institutions, allowing for the seamless transfer of funds between customers and merchants. You will be integrating various payment methods, such as credit cards, digital wallets, and alternative payment options, to offer customers a convenient and flexible payment experience, ultimately enabling businesses to securely accept payments online and manage their financial transactions effectively.

Requirements

• Minimum one year of experience in a support specia...