Shared Service Operations Specialist

Job Description

This is an onsite position in Springfield, OH and not eligible for work from home.

This job handles the dispositioning of insurance claim checks on behalf of our financial institution clients, directly impacting the timeliness and accuracy of property damage claims. This role requires proven ability to manage deadlines and meet quality standards with accuracy and consistent attention to detail. It also requires the use of good judgment to solve problems and make business-appropriate decisions consistent with Assurant procedures and best practices.

The Shared Services Specialist has a direct impact on customer satisfaction and confidence through the timeliness and accuracy of their work and the quality provided.

Our volume of work may increase on occasion, especially during natural disasters, and therefore there will be times when overtime may be required.

What will be my duties and responsibilities?

• Responsible for performing job requirements including processing insurance claim checks, maintenance, or research.
• May perform monetary functional transactions such as posting deposits to client servicing system.
• Make appropriate updates to ...