Customer Success Specialist

Lucid Software is the leader in visual collaboration, helping teams see and build the future from idea to reality. We hold true to our core values: innovation in everything we do, passion & excellence in every area, individual empowerment, initiative and ownership, and teamwork over ego. At Lucid, we value diversity and are dedicated to creating an environment and culture that is respectful and inclusive for everyone. Lucid is a hybrid workplace. We promote a healthy work-life balance by allowing employees to work remotely, from one of our offices, or a combination of the two depending on the needs of the role and team.

The Lucid for Education Customer Success team plays a central role at Lucid Software ensuring that all of our customers can maximize the value they obtain through the adoption of our products as well as developing the next generation of Lucid users.

The Customer Success Specialist works as part of a strategic team to drive our customers' success in the most efficient ways possible. They strive to continually optimize Lucid for Education’s customer experience at scale and engage with our education partners based on customers' explicit and implicit needs. The majori...