Solutions Architect

I. PURPOSE

This person is responsible for the overall design of the application and mapping the business requirements to systems/technical requirements. Provides technical guidance to the business unit and assists account managers in pre-sales activities.

II. DUTIES AND RESPONSIBILITIES

• Supports sales productivity and deals with process flow by handling complex solutions.
• Reviews the status of client technology processes while planning and modifying solution configurations to meet client requirements.
• Proactively scopes the technical solution required to address customer requirements, assesses customers met and unmet needs, and recommends solutions that optimize value for both the customer and the company.
• Articulates technology and product positioning to both business and technical users
• Collaborates with sales, technical support, and service resources to ensure proposed deals include technical solutions that address customer pain points and are appropriately supported by key customer technical decision-makers.
• Provides coaching and professional development to Engineers to enhance their solution strategy, technical acumen, and technical sales skills.
• Completes required training, development, and certification objectives within the assigned time frame.
• Performs any other duties that may be assigned as needed.

III. QUALIFICATIONS

A. Minimum Education

Graduate of any four- or five-year collegiate course preferably in the field of Engineering or Information and Communication Technology

B. Minimum Experience/Training

• Work experience as a Solutions Architect
• Extensive knowledge of computer systems, operating systems, infrastructure, and system security measures
• Excellent ability to communicate technical information to lay persons, especially in management
• Certification related to networking fundamentals is an advantage but not required