Retail Insights Analyst

Hybrid
Entry
🇨🇴 Colombia
Researcher
 

About PayJoy

PayJoy is a mission-driven company dedicated to helping a billion people around the world step into the modern financial system for the first time and supporting them on a path to financial success. Founded in 2015, PayJoy’s “secret sauce” technology turns a smartphone into collateral to jumpstart unbanked consumers into the credit system. We reached profitability in 2020, reaching 10 million happy customers and over a billion dollars of sales in 2023.

This Role

This role will collaborate closely with Merchant Operations, Product Management, Sales, and GTM teams, serving as the eyes and ears to understand what is happening in the field.

As a Retail Insights Analyst, you will work with highly skilled cross-functional teams to garner in-depth knowledge of our three customer groups (End Customers, Clerks, and Owner/Admin). You will collaborate closely with Merchant Ops, Product Management, Sales, and GTM teams, serving as the eyes and ears to understand what is happening in the field.

Responsibilities

  • Identify opportunities and issues before anyone knows we need or have them
  • Detect changes in clerks' and owners/admins' preferences, ...
 

 

PayJoy

PayJoy

A mission-driven company dedicated to helping a billion people around the world step into the modern financial system for the first time and supporting them on a path to financial success.

💸Reducing poverty
Fintech
Technology

LinkedIn

🏭financial services
🎂2015

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