City Manager / Team Lead / Area Manager / Operations Manager

We are currently on the hunt for an ambitious and passionate City Manager / Operations Manager to oversee all the operations in the Hamburg Area (including the cities of Kiel, Hannover). The right candidate will be involved in all aspects of the business and report to the General Manager DE during the campaigns.

Full-time Official Employment with Oppizi Germany GmbH

Schedule - Monday to Friday

Work type - WFH/onsite + hybrid accepted when possible after the probationary period (at least 3 days a week to be present in coworking), 2-3 days present in the other city of the area (2 days Hannover and 1 day Kiel)

Team structure/Number of team members - 8 colleagues in Germany (General Manager Europe, General Manager DE, Head of Operations DE, 6 City Managers in Frankfurt, Nuremberg, Munich, Essen, Berlin and Stuttgart, BA's HR Specialist)

Work experience - 1 year in Operations/Management/Recruitment/Sales …

Expected start date - End of August 2024

What’s Oppizi?

Oppizi is the first major multi-channel player in offline performance marketing. We’ve built a technology that enables tracking, scaling, and optimizing flyering campaigns. We offer five channels, Hand-to-hand (in people’s hands), Door-to-Door (in people’s mailboxes or on their cars), Direct Mail (in people’s mailboxes via national post service), Door Hangers (by leaving them on the doorknobs of residential properties) and Sampling (by providing the target audience with relevant products). We operate in ten countries, the main ones being Australia, New Zealand, France, the UK, the US, and Canada. We are very privileged to work with flagship accounts like Uber, UberEats, DoorDash, Getaround, DiDi, Deliveroo, and many others.

Responsibilities

• Lead, motivate, and support our operational cities in Hamburg, Kiel and Hannover within a time-sensitive and demanding environment. Ongoing coaching, mentoring, and support to the Brand Ambassadors (BA);
• Liaise and coordinate campaigns;
• Manage timely data collection to update operations metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service;
• Organize logistics between the cities. Work closely with legal and safety departments to make sure activities remain compliant;
• Ensure operational activities remain on time and within a defined budget. Prepare and control inventory;
• Recruitment resources, conduct interviews, and oversee Brand Ambassadors (BA) levels in each of the cities;
• Support and assist technology development;
• Report directly to the Head of Operations of Germany to determine values and missions.

This role is a very hands-on position in a fast-paced environment. It requires you to be working on the platform (laptop) and the storage facility to organize and distribute merchandise within your team and on-site monitoring of the team during the campaign.

Requirements

Must-have Requirements

• Good writing and oral skills. Fluent in English
• Good knowledge of Excel/Google Spreadsheets
• At least 1 year of work experience in Operations
• University degree in Business or a similar field
• An active relationship builder who can collaborate with internal and external teams to consistently improve processes and communication workflows
• Right to work in Germany

Nice-to-have Requirements

• Entrepreneurial spirit/experience with a strong growth mindset
• Adaptable and comfortable with a fast-paced environment
• An active relationship builder who can collaborate with internal and external teams to consistently improve processes and communication workflows
• Experience managing a team of contractors or employees on multiple projects simultaneously.
• Experience in event & project management is highly regarded
• Driving license and car is a plus

Benefits

• Attractive salary package + yearly bonus (10% of basic salary)
• Flexible Paid Time Off
• Opportunity for career growth: can lead to the position of Operations Manager in Germany
• Great culture, human-centered & 17 nationalities
• Excellent Team of motivated people
• Work directly with GM Germany, Head of Operations and other industry-leading executives
• Work in a very successful bootstrapped company, no investors yet
• International business: Australia, New Zealand, Europe, the UK, the US and Canada
• Laptop provided