Reactivation Officer

Hello and Kia Ora!

Start your game...

At Entain Australia and New Zealand, the customer is at the centre of everything we do. We're on the lookout for a Reactivation Officer to join our Outbound sales team.

As an Outbound Sales team member, you will be reactivating existing customers while providing high quality customer service.

To be successful, candidates should show previous experience working within an office environment, customer service role or any outbound or inbound telephone experience is also a bonus. It is also highly favourable if you have a passion for racing/sports and have experience at a high volume inbound/outbound call centre.

Where and how you can work...

This role is located in Wellington, New Zealand. At Entain AUS & NZ, we value a flexible work environment and support a hybrid working model, ensuring work-life balance and individual preferences.

We are looking for a candidate who is available to work Tuesday to Saturday during regular business hours.

Your day-to-day

• Reactivation of account holders
• Informing account holders of upcoming promotions, events, and additional products/services
• Answering client enquiries while providi...