German Speaking Customer Service Representative

Patrique Mercier Recruitment is currently looking for a German Speaking Customer Service Representative to join our team in Greece. As a Customer Service Representative, you will provide excellent customer support to German-speaking customers.

Joining our team in Greece will give you the opportunity to work in a multicultural environment, expand your professional network, and experience the vibrant culture of Greece.

Responsibilities

• Respond to customer inquiries via phone, email, and chat in a timely and professional manner
• Assist customers with product information, orders, and returns
• Resolve customer complaints effectively and efficiently
• Keep accurate records of customer interactions and transactions
• Collaborate with team members to ensure customer satisfaction
• Stay up-to-date with product knowledge and company policies
• Adhere to quality standards and follow established procedures

Requirements

• Fluency in German and English, both written and spoken
• Prior experience in customer service or a related field is preferred
• Excellent communication skills and ability to build rapport with customers
• Strong problem-solving skills and ability to remain calm under pressure
• Ability to multitask and prioritize tasks effectively
• Detail-oriented and committed to providing exceptional customer service
• Willingness to work in Greece
• Proficient in using computer systems and software applications

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )