About Moove
Moove is on a mission to build the largest mobility fintech for emerging markets. Our starting point is a technology-enabled lending model to radically transform the availability of auto finance and vehicles for on-demand ridesharing services across tier 1 African cities. By doing so, Moove is creating sustainable jobs for mobility entrepreneurs in the mobility sector.
About the Role
What you’ll be doing
● Deliver 100% satisfaction, in-person support to our drivers.
● Walk drivers through onboarding and all of the tools to be successful
● Help brand the Moove name and get drivers excited
● Stay on top of Moove policies and procedures
● Register new drivers, and review accurate drivers’ information while ensuring
compliance with Moove standards.
● Welcome and greet customers delightfully.
● Accurately describe Moove’s product features and benefits to drivers.
● Ensure all onboarded drivers are transferred to the Moove Fleet account.
● Resolve driver related issues.
● Work with the City Fleet Manager in building harmonious relations between
drivers.
● Build driver funnel dashboard for new driver acquisition across various channels
● Manage driver referral and incentive schemes.
● Manage driver agency relationships to ensure they met company KPIs
![Moove](https://images.teamtailor-cdn.com/images/s3/teamtailor-production/logotype-v3/image_uploads/d5d6406c-4a0b-4f74-a75b-634afc6d4957/original.png)
Moove
Moove is on a mission to democratize access to vehicle ownership for mobility entrepreneurs across the world
Other jobs at Moove
Notifications about similar jobs
Get notifications to your inbox about new jobs that are similar to this one.
No spam. No ads. Unsubscribe anytime.
Similar jobs