Operations Controller

Are you ready to contribute to the heart of our publishing process? Pan Macmillan’s Publishing Operations department is excited to offer a promising opportunity for a dedicated Operations Controller. This full-time position is based in our Basingstoke office, and is a pivotal role in our operations team.

Your team:
The Publishing Operations team works in a dynamic environment where every day brings a new challenge. The team is responsible for the stock control of our titles across several warehouses. We’re a key part of the supply chain process with responsibility for ensuring our books get to our customers and readers.

Your role:
As a pivotal member of our close-knit Operations team, your work will directly influence the success of many of our titles. You will be responsible for stock forecasting and planning, navigating day-to-day operational logistics and more.

Your key responsibilities:

• Warehouse stock control, ensuring timely replenishment for a robust supply chain
• Provide rate-of-sale and invoicing data to colleagues
• Attend and minute the weekly cross-company print meetings
• Administration duties around contract and rights reversions, print-on-demand titles and the digital stocklist
• Forge strong links with our suppliers, distributors and publishing colleagues, ensuring a strong supply chain.

Essential experience, abilities and knowledge you’ll need to succeed:

• Navigating complex systems: managing intricate operational processes across several databases and spreadsheets
• Multitasking: prioritizing your workload, allowing you to make decisions in a fast-paced setting
• Communication: your exceptional communication skills – always ensuring clarity, responsiveness and professionalism – will enable collaboration across teams
• Problem solving: identifying challenges and efficient solutions.

What you’ll get in return:
In return we can offer you a range of great projects, a supportive and collaborative working environment as well as a competitive salary and benefits package.

Salary: £28,000

Closing Date: 31 July 2024

Some of the benefits we offer:

• 28 days annual leave increasing with years of service + bank holidays
• Generous pension scheme
• Discounted private medical insurance
• Group income protection scheme
• Enhanced family pay and leave
• Flexible working hours and summer hours (early finish on a Friday during summer months)
• 2 Volunteer Days per year
• 75% off all Pan Macmillan books and regular staff book sales (highly reduced rates)
• Season ticket loan/advance
• Cycle to work scheme
• Discounts on shopping, Tastecard+ and gym memberships; Christmas club savings

This is a full-time, permanent role, and will be based in our offices in Basingstoke, with some flexibility to work from home each week.

All applicants must be able to demonstrate the right to live and work in the UK in order to be considered for this role.

At Pan Macmillan, we are highly committed to promoting diversity, equity and inclusion at every level of our organisation. We welcome applications from all individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. Our efforts to promote DEI are ongoing, and we continually strive to learn and improve our policies and practices. You can read our full Diversity & Inclusion Pledge here: [https://www.panmacmillan.com/about/diversity-and-inclusion>

Please note that all personal information which we process in connection with your application will be treated in accordance with our Recruitment Privacy Notice available here: [https://panmacmillan.com/recruitment-privacy-notice>. Please read our Recruitment Privacy Notice before submitting your application