Trading Platform Administrator

Join FxPro: a leading international fintech company. Be a part of our expanding international team, with offices in Limassol, London, Monaco, Nassau, and Dubai. FxPro boasts a diverse workforce of over 400 employees representing 22 nationalities, making it an exciting and dynamic workplace. At FxPro, we see each team member as an integral part of our success story.

As a the Trading Platform Administrator, you will be responsible for the maintenance, configuration, and reliable operation of the trading platforms. The role involves ensuring the seamless performance, security, and scalability of trading systems, addressing technical issues promptly, and collaborating with various teams to support trading activities.

Responsibilities

• Perform operating system level and other software installations and upgrades related to the trading platform ecosystem

• Principal but not exclusive, areas of work: MT4 Trading Platform, MT4 Plugins, MT4 Applications and other System Interfaces, cTrader Trading Platform, backup and recovery systems, monitoring systems and IT Operations environments

• Identify and advise well in advance the Chief Information Officer of trading platform related software upgrades and releases, system monitoring

• Monitor systems' performance, availability, backup/restore and continuity of trading platforms, systems & software

• Make supervised adjustments to systems software and systems configurations

• Supervise and collaborate with all outsource companies in direct relation to the trading platforms, systems and software

• Diagnose and affect repairs to problems involving the MT4 and c-Trader Trading platform as well as all other related software and applications of the trading platform ecosystem and other system-level problems with the assistance and support of senior staff

• Perform routine audits of trading platform systems and software

• Add, remove or update user account information, resetting passwords of related trading platforms

• Answer to technical queries & troubleshoot any reported problems

• Perform periodic health and performance checks of all trading platforms and systems

• Responsible for the proper and efficient development and filling of all documents relating to the above procedures

Requirements

• Academic background relating to Computer Science and/or Information Technology is ideal;

• 1-3 years experience in a relevant role;

• Experience with trading platforms, specifically MT4/MT5;

• Excellent verbal and written communication skills in English;

• Knowledge of SQL queries will be considered an advantage;

• Excellent problem solving and troubleshooting skills;

• Proactiveness, efficiency and strong organisational skills;

• Ability to multitask, prioritise and work independently;

• Ability to adapt to working in a fast-paced environment;

• Proficiency with computer systems and Microsoft Office applications;

Our benefits

• Excellent compensation package
• Medical and life insurance
• Provident fund
• In-house gym with a personal trainer
• Free daily lunch catering, snacks, and beverages
• Company discount card for various products & services
• 50% discount on language courses with a tutor
• 21 days of annual leave and 10 days of sick leave annually
• Shuttle bus service from Limassol
• CySEC certificate reimbursement
• Birthday certificate program