we are looking for a Senior IT Support Engineer - SCCM and Windows Operations
The candldate must possess solid experience in:
- Experience with SCCM for deploying packaged applications.
- Providing end user support and services in an enterprise Microsoft Windows environment.
- In-depth understandig of Windows operating systems.
- Basics of scripting languages such as PowerShell and Batch scripting.
- Familiarity with virtualization technologies soch as VMware for testing packages.
- Understanding of various ITIL Processes and how that works.
- Experience of Windows patching & troubleshooting patch management.
- Understanding basics in Network and network security.
- Understanding basics of Microsoft Active Directory.
- Relevant experience with hands on in Microsoft Infrastructure.
Desired characteristics:
- Strong communication and interpersonal skills.
- Business-focused, customer & service minded.
- Flexible to work across time zones and open to new ways of working.
- Results-oriented & work ethic to always deliver on-time and within scope.
- A good awareness and appreciation of social and cultural differences.
- Open-minded, positive attitude.
- Self-motivated to work independently, eager to iearn and pick up new activities.
- Good team player, actively contributing toward achieving the mission successfully.
Role and responsibilities:
- Supporting day-to-day operations wtthin Field service engineers support team.
- Deploying SCCM packaged applications.
- Working on operational tasks.
- Providing Tier 2 and 3 support for issue resolution relevant packaging and FSE support.
- Explore opportunities to further improve the service and stay on top of the ever-changing technology and security threats.
Requirements
On boarding info: Drug test is mandatory before start
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