Account Development Representative

About Us:

Yodeck is a fast-growing Software-as-a-Service (SaaS) company that is laser-focused on disrupting the $23B digital signage industry. Yodeck’s affordable, easy-to-use, and feature-rich solution has been developed to democratize digital signage and empower businesses around the world. Since its introduction in 2016, Yodeck has powered over 130,000 screens across every type of business—from restaurants and retail stores to schools, stadiums, and conference halls. As one of the top 5 digital signage SaaS platforms globally, Yodeck is looking for curious and smart people to help us drive even faster growth.

About the Role:

As an Account Development Representative (ADR) at Yodeck, you will be a crucial member of our Sales Development team, focusing on customer expansion and growth within existing accounts. You will engage with our current customers, identifying opportunities to expand Yodeck’s footprint across their organization, including other locations or departments that could benefit from our solutions. Your primary focus will be on driving growth through strategic outreach, collaboration with Customer Success and Direct Sales teams, and nurturing relationships to unlock new potential within our customer base.

Responsibilities:

• Customer Expansion Initiatives: Identify and engage with existing customers to explore expansion opportunities across additional locations or business units.
• Collaboration with CS and Sales Teams: Partner closely with the CS and Direct Sales team to ensure smooth transitions from initial engagement to the expansion of services. Schedule meetings and demos to showcase the benefits of Yodeck’s solutions to new departments or locations.
• Account Mapping: Map out the organizational structure of key accounts and identify areas where Yodeck’s offerings could add value.
• Strategic Outreach: Proactively reach out to decision-makers and key stakeholders within existing customer organizations, highlighting the value of expanding Yodeck's solutions to additional areas.
• Multichannel Communication: Leverage various channels such as email, phone, video, and social to engage with customers and drive expansion opportunities.
• Signals: Use existing signals and alerts such as new free signups from existing customer accounts or new decision maker hires, and more
• CRM Management: Maintain accurate and comprehensive records of all interactions and activities within our CRM system. Regularly update data to ensure accuracy and provide insights for ongoing expansion efforts.

Requirements

• Experience with CRM systems (e.g., HubSpot) and other core prospecting & data tools such as LinkedIn Sales Navigator, Clay, Zoominfo, etc.
• Previous experience as an SDR/BDR/ADR or experience in account growth and expansion.
• Native or fluent English proficiency with outstanding written and verbal communication skills.
• Self-motivation and ambition, reflecting a strong growth mindset and a proactive approach to professional development.
• Curiosity, coachability, authenticity, and resilience.
• Exceptional time management and creative thinking skills.
• Entrepreneurial spirit and a strong passion for driving growth within existing accounts.

Benefits

• Competitive salary
• Company-wide bonus scheme and a great stock option plan
• Award-winning workplace, recognized as a Best Workplace
• Hybrid Work From Home policy
• Office gym, nutritionist, and meal vouchers
• Individual training budget for professional development
• Private medical insurance plan
• Fun and collaborative start-up environment (with amazing offices!)
• Flexible working arrangements
• Commuting expenses
• Equal opportunity and workplace diversity

As part of our dedication to the diversity of our workforce, Yodeck is committed to Equal Employment Opportunity. Our people are our strongest asset and we acknowledge that all we have achieved so far is the solid outcome of our people’s contributions.