Project Management Assistant

Extenteam is currently looking for a Remote Project Management Assistant to join our growing organization and undertake the following tasks:

• Assist and work alongside operations team with cleaning out any cases outdated and that are complete by reviewing the cases and checking out the case content (comments, email correspondence, etc).
• On a daily (or twice per day) basis, run through all the cases, make sure all new cases for the day are either on ‘assigned’ or ‘in-progress’.
• Email or message dedicated accounting managers and/or senior project manager to respond or resolve case, or at the very least, respond to you on when it can be completed.
• Continuously push for accounting managers to update and close out any cases by end of the day.
• Hyperfocus on sensitive client accounts and make sure the Accounting Managers are on top of cases for certain clients) daily.
• Assist Sr. Project manager with updating Task Ray projects internally based on the phases that are complete.
• Attend certain syncs that Sr. Project manager cannot attend due to double-booking, etc., and take notes. If it is a project/implementation, specifically take notes on what phase we are in the implementation or project, so the assistant or sr. project manager can appropriately update task ray and send follow-ups to clients on the meetings that he could not make.
• Assist with any other general administrative tasks that the senior project manager may not be able to get to that day.
• Run Yardi and AppFolio reports to check which Bank reconciliations are not up to date for certain clients.
• Assist minimally with some weekly updates to less active clients and checking in on how they are doing.

Requirements

TECHNICAL REQUIREMENTS:

- Internet speed minimum 30mbps
- i5 8th Gen or higher
- Windows 10 / MacOS Catalina or higher
- Minimum of 8 GB RAM
- Private and quiet dedicated home office area (no roosters, dogs, children's noises in the background)
- Back-ups in case of power or internet provider interruptions
- Good headset and webcam (preferably noise-canceling headset)

Benefits

WHO WE ARE:

EXTENTEAM is the #1 trusted outsourcer for property management professionals operating short-term rentals, vacation homes, multifamily communities, and boutique hotel properties.

WHAT WE DO

We support over a hundred different property management brands throughout the United States. Our virtual team members work exclusively to supercharge guest services, reservations, marketing, bookkeeping, IT support, and other core business functions.

OUR CORE VALUES:

- MISSION ACCOMPLISHED: We Work Smart & Get Stuff Done.
- OWN YOUR STUFF: We Own Our Stuff.
- WALK THE TALK: We Do What We Say We'll do.
- INTO THE WILD: We are Explorers.
- WORD AS BOND: Just Say It.
- ABOVE AND BEYOND: We Live Extenteam.

WHAT WE OFFER:

We offer our team members targeted development opportunities, both on a professional and personal level. We also offer:

- Competitive Salary
- Holiday Reward equivalent to 13th-month pay
- HMO
- Life Event Bonuses
- Preventive Mental Health Benefit