Customer Service Representative

Patrique Mercier Recruitment is the leading agency connecting candidates with job opportunities in their native language overseas. Specializing in diverse industries such as social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications, we pride ourselves on ensuring the perfect match between talented individuals and reputable employers. We are currently offering exciting Customer Service jobs in Greece for DUTCH speakers, ideal for those looking to enjoy an endless summer while advancing their career in a vibrant environment. Join our team and experience the beautiful landscapes and rich culture of Greece while utilizing your language skills in a dynamic customer service role. At Patrique Mercier Recruitment, our mission is to guide you in finding your dream job abroad, providing support every step of the way. If you’re passionate about delivering exceptional customer experiences and wish to take your career to new horizons, we want to hear from you! This position not only offers you a chance to enhance your professional skills but also the opportunity to immerse yourself in a new culture and lifestyle. Let the adventure begin with Patrique Mercier Recruitment, a proud project of The House of Mercier.

Responsibilities

• Assist customers with inquiries and resolve issues via phone, email, and chat.
• Provide product knowledge and support to ensure customer satisfaction.
• Document interactions with customers and maintain accurate records in the database.
• Collaborate with team members to improve service delivery and efficiency.
• Conduct follow-ups with customers to ensure their needs are met.
• Identify customer needs and recommend appropriate solutions or products.
• Engage with customers to foster relationships and promote brand loyalty.

Requirements

• Fluent in Dutch (both written and spoken) and proficient in English.
• Previous experience in customer service or a related field is preferred.
• Strong communication and interpersonal skills.
• Ability to handle challenging situations with professionalism and empathy.
• Familiarity with CRM systems and practices is a plus.
• Excellent problem-solving skills and attention to detail.
• Willingness to relocate to Greece and adapt to a new cultural environment.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )