Key Account Manager

Javelot is a leading startup in the digital transformation of post-harvest grain storage. By supporting the transition to zero insecticide storage, reducing energy consumption for silo cooling, and optimizing logistics flows, our monitoring platform empowers our customers (cooperatives, traders, and farmers) to enhance efficiency and responsibility. Joining the JAVELOT journey means committing to a purposeful business with a strong focus on eco-responsibility!

With over a thousand users and 8 million tons of cereals monitored, JAVELOT is a key player in the French market, striving to become the European leader. We're also honored to be among the laureates (alongside 124 French startups) of the prestigious French Tech 2030 program, supported by the French Ministry of Agriculture and President Emmanuel Macron. This program backs emerging innovators in disruptive economic objectives and priority technologies for sovereignty (Check out our article on LinkedIn)!

In this context, we're seeking a Key Account Manager to assist our customers in deploying and mastering our grain storing solution.

Your role at JAVELOT:

Reporting to the Head of Account Management and collaborating closely with the Country Manager and the Field Technical Coordinator, your primary objective will be to autonomously manage customer accounts, focusing on continuous improvement:

• Supervise integration process of new clients ;
• Coordinate the installation of Javelot solutions at customer sites ;
• Analyze performance and provide guidance to customers on best practices ;
• Develop and execute a strategy for customer loyalty and business growth ;
• Gather customer feedback to enhance Javelot solutions ;
• Ensure timely reporting and implementation of action plans ;
• Develop recommendations for adapting the Javelot product for the German market.

Requirements

• Fluent German and English ;
• Previous experience in an international context ;
• Strong listening skills and excellent interpersonal abilities ;
• Proficient organizational skills, with adeptness in project management ;
• Effective communication skills, capable of disseminating information to diverse stakeholders ;
• Agricultural background is a plus ;
• Fluency in French is a plus but not essential.

Benefits

At Javelot, we understand that our performance is intricately connected to the well-being of our employees. That's why we continually strive to provide a work environment that empowers everyone to perform at their best. Human values lie at the core of our HR policy, our premises are designed to foster camaraderie, we offer flexible working hours, and organize after-work events (for special occasions and beyond).

Position available immediately. Position based in Germany or France (Lille / Paris).