Platform Automation DevOps Engineer

The Dev Ops Engineer will be responsible for: -

• Responsible for the development and maintenance of platform related automation, including but not limited to Infrastructure as code for unix / Linux;, CI:CD pipelines and supporting automation; automation in support of development process improvement and ad-hoc EITS automation.
• Own the Ansible product within the UK&I region working closely with the global product owners to ensure the service is stable and regularly refreshed
• Work with other areas of UK&I EITS to develop, support and maintain of ServiceNow forms in support of self service and automation.
• Collaboration with product owners, partners and relationship building with other internal teams
• Continual improvement of quality and efficiency of delivery

As such, we are looking for someone that has experience of working in a medium to large environment with extensive knowledge of automation, product development and Agile methodologies. The successful candidate will have the ability to work in a fast-paced environment, have strong communication and interpersonal skills with a solid technical background in automation skillsets such as Terraform, Ansible, Jenkins, CI/CD pipelines.

Requirements

Technical Skills - Desirable

• Terraform, Ansible
• Scripting and automation experience – PowerShell, YAML, GIT
• ServiceNow Development
• Experience with the following Cloud Providers – AWS, Azure, GCP
• Atlassian Suite – Jira, Confluence as well as Bitbucket
• Jenkins / Harness
• Experience of Containerisation with tools such as Docker and Kubernetes and Amazon EKS

Knowledge/Skills:

• Knowledge of Agile working practices (Scrum, LeSS, Kanban)
• CI/CD Pipelines
• Process mapping and workflow evaluation and enhancement
• Knowledge of ITIL processes and experience with ticket tracking software, specifically Service Now
• Advanced troubleshooting skills
• Excellent English verbal and written communication skills
• Excellent interpersonal skills and the ability to interface with internal/external customers, vendors, management in both formal and informal situations
• Ability to innovate and work without direction/supervision
• Ability to think creatively