Relationship Manager

Your Mission

As the Relationship Manager for our recently established Bitpanda Wealth team, you will utilize your extensive network to establish and maintain trust-based, long-term relationships with institutional, U/HNWI, EAM & family offices, and private clients whilst delivering exceptional support services to fulfill the needs, objectives, and expectations of clients and prospects.

What you’ll do

• Build and maintain trust-based, long-term relationships with potential clients within specific client segments, including institutional, U/HNWI, EAM & family offices, and private clients.
• Provide high-quality support services to meet clients' needs and gather feedback and market intelligence to enhance the range of services offered.
• Collaborate with other departments to identify cross-selling opportunities and deliver tailored solutions to clients.
• Generate leads and manage the onboarding of prospects, coordinating closely with Legal & Compliance to ensure a streamlined due diligence process and strict compliance with regulatory requirements.
• Engage in sales and consultancy activities related to crypto-financial services, covering brokerage, trading, custody, and staking.

Who you are

• Hold a university degree (at the Bachelor level) or possess equivalent education in Business or Finance with a minimum of 5 years’ experience as a Relationship Manager in the financial sector. Prior experience in the crypto-finance industry would be advantageous.
• Possess a strong network within client segments, including institutional, U/HNWI, EAM & family offices, and private clients.
• Demonstrate a good understanding of Compliance and AML (Anti-Money Laundering) regulations.
• Display motivation, dedication, and a sense of responsibility, along with a strong team-player attitude with the ability to thrive under pressure.
• Exhibit professional fluency in both English and German, with knowledge of other languages advantageous.