Technical Curriculum Developer

What you get to do in this role:

• Onboard/coach new Product Content colleagues to help ensure their productivity and success in alignment with our goals to retain and grow talent.
• Be a valuable team player that interacts cross-functionally with stakeholders and subject matter experts, developing and delivering timely, relevant content.
• Create and develop technical course content at a variety of skills levels and personas in instructor-led sessions, digital (eLearning), and/or videos. Incorporate graphics and iconography for learner engagement.
• Participate in train-the-trainer knowledge sessions to become a subject-matter expert (SME) in new tools and processes.
• Update existing content by completing detailed analysis of delta changes.
• Perform and manage QA and feedback of content.
• Create certification exam materials, including scenarios and formats for use in evaluating knowledge.

Requirements

To be successful in this role you have:

• 2-5 years previous technical training/eLearning/instructional design experience.
• 2-5 years technical writing experience.
• Experience with DITA strongly preferred.
• Proven ability to effectively lead presentations for large audiences.
• Experience in Agile or rapid development and quick turnaround of training deliverables.
• A high performance, growth-mindset attitude that results in flexibility, creativity, and willingness to work independently and contribute to innovation.
• Incorporates measurement and assessments into all learning content.
• Constructs quality content for technical training based on industry design standards, processes, and incorporating user and stakeholder feedback.
• Produces artifacts throughout the design process for each course or certification assessment (examples include scoping training request documentation, project plans, sprints, scripts, and course outlines.)
• Communicates to stakeholders and team members consistently to ensure expectations and deadlines are met.
• Demonstrates working knowledge of eLearning technologies such as authoring tools (e.g. Articulate 360, Captivate), design/development tools (e.g., SnagIt, Camtasia,) and AI scripting tools (e.g., WellSaid).
• Strong working knowledge of MS Office applications, including SharePoint, Word, Excel, and PowerPoint.
• Experience with Learning Management Systems (LMS) and web conferencing applications