JOB DESCRIPTION:
1. Primary Objective of Position
- The Area Service Professional primary job function is to serve as the subject matter expert and provide automation/Alinity hardware solution implementation services located in large core clinical laboratories. Implementation consists of leading a localized team of service specialists to provide on-site services to receive and accept the product shipment; transport to the laboratory location; assemble and test the automation/Alinity solution prior to turning over the solution for the informatics implementation. Utilize and develop consulting strategies and tools that will increase the automation/Alinity solution strategies for long term customer partnership commitments.
- This role will also provide field service engineering support to the host country where necessary.
2. Core Job Responsibilities
- Primary focus is to implement/support automation/analyser at customer site
- Manage deliverables assigned, which includes due dates, resources and time needed, etc, as a member of a project team.
- Identifies and troubleshoots basic instrument and automation issues. This includes the use of service tools, manual and ...
Lingo US Inc
A global healthcare leader that helps people live more fully at all stages of life.
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