Customer Service Representative

Patrique Mercier Recruitment is thrilled to announce openings for German Speaking Customer Service positions in sunny Greece. This exciting opportunity includes free relocation, allowing you to leverage your customer service skills while enjoying a beautiful and vibrant location.

As a German Speaking Customer Service representative, you will be responsible for providing outstanding support to German-speaking customers of Imperial Brands. Your role will involve handling inquiries, resolving issues, and ensuring customer satisfaction through various channels, including phone, email, and chat.

At Patrique Mercier Recruitment, we believe in fostering a supportive and diverse work environment. Join us and be part of a dynamic team dedicated to customer excellence in one of the world’s most picturesque settings.

Responsibilities

• Respond to customer inquiries in German, providing detailed and accurate information
• Assist customers in resolving queries and product-related issues
• Process orders, returns, and exchanges efficiently
• Provide insights and guidance on products and services offered by Imperial Brands
• Maintain comprehensive records of customer interactions
• Work collaboratively with team members to enhance overall customer experience
• Stay updated on product knowledge and compliance with company policies

Requirements

• Fluency in German and English, both written and spoken
• Excellent communication and interpersonal skills
• Detail-oriented with a focus on customer satisfaction
• Competency in computer usage and familiarity with various software applications
• Willingness to relocate to Greece
• Valid European Passport or ID

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )