Sales Engineer

The Sales Engineer works directly with the broader Sales team to provide technical expertise and client-facing demos of the Forsta HX platform. A successful SE positions the technology as an enabler to solve challenges and deliver business impact.

Your Role:

• Collaborate with Sales Reps to provide a unified team demo approach
• Effectively and comfortably lead a demo/discussion via phone, web or in person
• Competently learn and speak to software features for the organization
• Listen thoroughly to client needs and provide best scenario for solving requests
• Provide consultative advice utilizing existing or learned knowledge of Forsta software
• Conduct interactive online product demonstrations exhibiting software capabilities and efficiencies
• Customize online demos focusing on product strengths
• Collaborate with Sales staff to provide high touch solutions to prospect needs
• Successfully engage and build relationships with prospective and current clients
• Communicate effectively via email/phone to fellow staff and prospective clients
• Maintain team processes for tracking status of prospects
• Identify development needs based on prospect feedback during interactions

Requirements

• 3+ years working in software support, sales or similar field with direct client interaction
• 3+ years of Enterprise SaaS experience, preferably in Voice of the Customer or Market Research
• Preferred programming experience/knowledge in Forsta Plus & Forsta Surveys
• Excellent verbal and written communication skills
• Outstanding presentation skills
• Detail-oriented and organized
• Experience with survey field management processes
• Work effectively while balancing multiple tasks, independently or in groups
• Travel 15-20% for in person meetings tradeshows, events and demonstrations
• BA/BS Degree in related field or industry related experience