Customer Support Representative

Patrique Mercier Recruitment is currently hiring a Danish Customer Support Representative for a reputable company based in Athens. This is an exciting opportunity to work in a dynamic and multicultural environment, providing exceptional customer support to Danish-speaking clients.

As a Danish Customer Support Representative, you will be responsible for handling customer inquiries and providing assistance in a professional and timely manner. You will communicate with customers via phone, email, or chat, and address any questions or concerns they may have related to the company's products or services. This role offers the chance to work with a team of dedicated professionals and contribute to the overall success of the company.

Our client values excellent customer service and provides free accommodation for their employees. By joining their team, you will have the opportunity to further develop your skills and grow within the company.

Responsibilities

• Provide exceptional customer support to Danish-speaking clients
• Handle customer inquiries and resolve issues via phone, email, or chat
• Assist customers with questions, concerns, and requests
• Ensure customer satisfaction by providing effective and timely resolutions
• Maintain accurate and detailed records of customer interactions
• Collaborate with internal teams to address customer needs
• Stay updated on the company's products, services, and policies
• Adhere to company guidelines and procedures

Requirements

• Fluency in Danish and English, both written and spoken
• Previous experience in customer support or a related role
• Excellent communication and interpersonal skills
• Strong problem-solving and decision-making abilities
• Ability to provide effective customer support and solutions
• Proficient in using computer systems and customer support tools
• Ability to work well in a team environment
• Attention to detail and ability to multitask effectively
• Willingness to work in Athens, Greece
• Free accommodation provided by the company

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )